Wireless Handheld Mattress Vacuum Cleaner – UV-C + HEPA Filter, 12KPa Ultrasonic Vibration

Shipping Policy

Shipping fees will be added to the price of the items displayed on the site, unless otherwise specified.

The delivery time for orders is between 2 and 7 business days.

Orders are processed on business days only.

The company delivers its products via home delivery and/or to collection points depending on the distribution area.

Delays may occur due to unusual loads, weather conditions, security situation, strikes or force majeure.

The customer must ensure that the shipping details entered are correct and complete.

In the event of failure to collect a package or providing incorrect details, the company will be entitled to charge additional shipping costs.

Cancellation and Returns Policy

The customer may cancel an order as long as the order has not been shipped.

A cancellation request will be submitted to customer service along with the order number.

If the order has not yet been shipped, a refund will be made according to the original payment method.

Returning Products

A product may be returned within 14 days of receipt, subject to the provisions of the Consumer Protection Law.

The product must be new, unused and in its original packaging.

Products that have been used or damaged after delivery to the customer cannot be returned.

The cost of returning the product will be borne by the customer, unless it is a defective product or a product that was supplied by mistake.

Damaged or incorrect products

A customer who has received a defective or incorrect product is asked to contact customer service within 48 hours of receiving the shipment and attach a
photo of the product.

After reviewing the request, the company will be entitled to replace the product, send a replacement product or provide a refund according to
the circumstances.

Refunds

Refunds will be made after the product has been received and inspected.

The refund will be made to the original payment method used to make the transaction and in accordance with the provisions of the law.

Contact

For any questions regarding deliveries, cancellations or returns, you can contact Clenora's customer service using the contact details provided on the website.

We are so confident in our products that if you are still not satisfied with your purchase after 30 days, simply return it, and we'll process your refund without any hassle.

Seriously, we're committed to ensuring you get the product you deserve.